Last updated: July 31, 2025

1. Acceptance of Terms

By using solanesse.com (the “Site”) or purchasing from Solanesse LLC (“Solanesse”, “we”, “our”, or “us”), you agree to these Terms of Service (“Terms”). If you do not agree, do not use the Site or purchase our products.

2. Eligibility

You must be at least 18 years of age to purchase from our Site. By using our Site, you confirm that you meet this requirement.

3. Product Use and Disclaimer

Solanesse haircare products are for external use only. While we formulate with high- quality ingredients, results may vary. Always perform a patch test before full use. Solanesse is not liable for negative reactions, sensitivities, or misuse.

4. Orders and Payment

  • All prices are in USD.
  • Payment is processed via third-party providers.
  • Orders will be processed within our stated fulfillment window (see Shipping Policy).
  • We reserve the right to cancel or refuse any order for any reason.

5. Shipping

  • We only ship within the continental U.S., Alaska, and Hawaii.
  • No international or U.S. territory shipping is available.
  • Estimated delivery times and shipping details are provided on our Shipping Policy

6. Returns and Refunds

  • Returns accepted within 30 days of delivery
  • Return shipping is the customer’s responsibility unless the product is damaged.
  • Full return details are available in our Return Policy.
  • We offer a one-time refund if you’re not satisfied with the product.

7. Intellectual Property

All content on the Site—logos, images, text, videos, product packaging and or other media — is the property of Solanesse LLC. Unauthorized use, reproduction, or distribution is prohibited.

8. Limitation of Liability

Solanesse LLC is not liable for any indirect, incidental, or consequential damages resulting from product use or Site access. All products are provided “as is” without warranties except as expressly stated.

Solanesse LLC shall not be liable for any injuries, reactions, or damages resulting from the use or misuse of its products, including any or all forms of negligence. Users are responsible for conducting patch tests and following all usage instructions. Use of our products is at your sole discretion and risk.

9. Privacy

Please refer to our Privacy Policy for how we collect, use, and protect your information and data.

10. Modifications to Terms

Solanesse may update these Terms at any time. The “Last updated” date reflects the most recent version. Continued use of our Site confirms your acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of the State of Idaho, without regard to conflict of law principles.

12. Contact

For questions or concerns, contact us at: support@solanesse.com